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Store terms and exclusions

Last updated October 19, 20264 sections

On this page
  1. 1Rules for every store
  2. 2Rules by type of store
  3. 3Stores in our list
  4. 4Missing cash back

The short version

  • Cash back is paid on the purchase amount the store reports, usually before tax, shipping and fees.
  • Each store decides what it excludes, and can change its rate or rules at any time.
  • The cash back rate we show is your family's number, after our share: by default you get 70% of the commission the store pays us and we keep 30%.
  • Rates and store-specific rules appear here and in the app once a store's network approves us. We never show a rate we have not been given.

1Rules for every store

  • Start from the Deals tab. Open the store from the app right before you buy and finish the order in that visit.
  • Online orders only. In-store purchases, phone orders and orders placed in a store's own mobile app are usually not tracked.
  • Usually excluded: taxes, shipping, gift wrap, service fees, gift cards and store credit, and the part of an order paid with gift cards or rewards points.
  • Coupons. A coupon code from another website, or another cash back or rewards service in the same visit, can replace our referral and void the cash back.
  • Returns and cancellations. Returned, canceled or exchanged items lose their cash back, as set out in section 4 of our terms.
  • Business and resale orders, bulk orders and orders that break the store's own terms are not eligible.

2Rules by type of store

  • Amazon brand deals. Only products from brands in our Amazon brand deals list earn cash back, and only when you open them from the app. Ordinary Amazon purchases do not earn cash back through us.
  • Travel. Cash back confirms after the trip is completed. Canceled or changed bookings lose their cash back.
  • Phone lines. One-time cash back for a new line that stays active for the period the carrier requires. Ports between lines on the same account and upgrades usually do not count.

3Stores in our list

Rates and store-specific rules show here as each store goes live. A store marked "Coming soon" is waiting for its affiliate network to approve us and does not pay cash back yet.

StoreCategoryCash backStatus
Loading the store list.

4Missing cash back

If a purchase has not shown up 7 days after the order, send a claim from our help page within 60 days of the purchase. The store or network makes the final decision.

Kindred

Free family cash back in one shared balance. You get 70% of the commission stores pay us; we keep 30% to run Kindred.

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Cash back amounts depend on each store's commission rate and on purchases the store confirms. Estimates are not guarantees. App screens, names, balances and goals shown on this site are examples. Store names are trademarks of their owners and do not imply endorsement.

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